Pogo members only I need your help?

I am a paid member on pogo and I am stuck in a man's body! All my games work fine and my mini closet still has everything working but I can't get the mini to come on the left hand side. I emailed ea games several times and those a-----holes just take your $30 and never answer your questions. If any one has any answers please help now.I want my girls body back!!!!!!!